Effective Date: November 12, 2026
1. Introduction
Welcome to Prime Signal LLC, doing business as Lotline Tools ("Company," "we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of lotlinetools.com (the "Website") and related services (the "Services"). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.
2. Eligibility
You represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company, you have authority to bind that company.
3. Accounts
If you create an account, you agree to provide accurate information and keep it current. You are responsible for your login credentials and for activity under your account. Notify us immediately of unauthorized use.
4. Orders and payment
Products are subject to availability. We may limit quantities. Prices may change without notice. Applicable taxes and shipping or freight charges will be shown at checkout or confirmed in writing before you are charged.
Payment methods: We accept Shopify Payments, including Visa, Mastercard, American Express, Diners Club, and Discover, as well as Shop Pay, Apple Pay, Google Pay, and PayPal. Payments are processed by Shopify Payments. You agree to provide accurate billing information.
We may refuse or cancel an order for reasons including availability, errors in description or price, or suspected fraud. If an item is backordered, we will notify you promptly with an estimated availability date. You may wait or cancel that item for a refund of amounts paid for it.
5. Shipping and delivery
Shipping, freight, delivery appointments, and inspection at delivery are described in our Shipping Policy. Purchases are made under a shipment contract. Risk of loss and title pass to you when we or our supplier deliver the goods to the carrier, except where applicable law says otherwise. You should still inspect freight on arrival and note damage on the bill of lading as described in the Shipping Policy.
6. Returns and refunds
Returns, restocking fees, and return freight are described in our Return & Refund Policy.
7. Intellectual property
Content on the Website, including text, graphics, logos, and images, is owned by Lotline Tools or our licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable license to use the Services to browse and place orders. You may not copy, sell, or exploit any part of the Services without our written permission, or use our name or marks in hidden text or meta tags without consent.
8. User content
If you submit content to the Services, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display it in connection with the Services. You may not submit content that is illegal, harmful, infringing, or invasive of privacy.
9. Prohibited activities
You agree not to use the Services for any unlawful purpose, interfere with or disrupt the Services, or attempt unauthorized access to the Services, accounts, or related systems.
10. Disclaimers
The Services are provided "as is" and "as available." We do not warrant that the Services will be uninterrupted, error-free, or that results from using the site will meet a particular need. Product warranties, when offered by a manufacturer, are described on the applicable product page or in the product documentation. We do not invent warranty terms in these Terms.
11. Limitation of liability
To the fullest extent permitted by law, Lotline Tools and its directors, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, unauthorized access to our systems, or interruption of the Services.
12. Indemnification
You agree to indemnify and hold harmless Lotline Tools and its affiliates from claims and costs arising from your use of the Services, your violation of these Terms, or your violation of a third party's rights.
13. Termination
We may suspend or terminate your account and access to the Services, without prior notice, if you breach these Terms or if we reasonably need to do so to protect the store, our suppliers, or other customers.
14. Governing law and venue
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Legal actions arising under these Terms will be brought in the courts located in the State of Texas, and you consent to that venue.
15. Changes
We may modify these Terms at any time. Changes are effective when posted on the Website. You should review these Terms periodically.
16. Miscellaneous
If a provision is unenforceable, the rest remain in effect. These Terms are the entire agreement regarding the Services and supersede prior agreements on the same subject. Our failure to enforce a provision is not a waiver.
17. Contact
Lotline Tools
Email: support@lotlinetools.com
Phone: (214) 463-2996
Mailing address: 655 W Illinois Ave, Ste 716 #2134, Dallas, TX 75224
Hours: 7am to 9pm Central Time, 7 days a week
Website: lotlinetools.com
We aim to respond within 24 hours.